Developing a Hospital Operations Center

2024 Hospital Command Center Management Summit

Chicago, IL US 20 May 2024 · 8:15 AM CT $paid event


Developing an operations center that uses artificial intelligence, predictive analytics and real-time data requires a strong multi-disciplinary team and executive support. Robust operations center use technology, people and innovate processes to break down siloes and provide accurate, actionable data to hospital teams. Explore how one hospital command center has saved thousands of bed hours and created more capacity for patients in just six months after opening. During this presentation you will learn key components of developing a state-of-the-art operations center which include vision, strategic alignment, space design, role development, change management, governance, technology development, marketing, and institutional adoption.


Sherry McCool, MHA, RRT-NPS, CMTE
Senior Director of Patient Progression
Children’s Mercy Kansas City