Mandy is an expert Senior Leader in the Asian health sector with a wide range of experience in senior strategic and operational roles in the public and private sectors and as part of National Policy Groups.
Known for her system thinking, Mandy has delivered key service improvement projects across a variety of environments involving strategic clinical service policy planning, development and implementation, model of care redesign and implementation, Executive leadership development and governance, clinical and business model reviews, workforce planning and health service management.
Prior to joining GE Healthcare, Mandy worked for Queensland Health where she was Executive Director, Access Improvement Service, for three years. In this role, she led and developed state-wide clinical and health policy for the department, particularly in the areas of patient flow and improving emergency, outpatient and elective surgery access targets for all Queensland Health hospitals. During this time, Mandy lead the QH team that was successful in winning several prestigious awards for improving work flow in Queensland hospitals particularly with the use of new and innovative technology.
Mandy was also the lead for many major process redesign projects across hospital sites in Queensland and is an expert in Lean Thinking and Methodology.