Command Centers have helped health systems to reduce costs and length of stay, increase efficiency, improve growth, accelerate throughput, and improve staff satisfaction.

Real-Time healthcare delivers proven outcomes


Johns Hopkins Command Center

15 +
15 bed equivalents
24 month payback
65 %
Increase in complex transfers
6 %
Increase in admissions
25 %
Less ED holds
70 %
Less OR holds

Humber River Command Centre

34 +
34 bed equivalents
18 month payback
8 %
Increase in admissions
23 %
Reduction in ED boarding hours
38 %
Reduction in U/S turnaround time

OHSU Mission Control

8 +
8 bed equivalents
18 month payback
Increased acute complex transfers
Increased admissions to partner hospitals
3.4 %
Occupancy Increase
..24 %
Case Mix Increase

Tampa General CareComm

25 +
25 bed equivalents
18 month payback
1-day reduction in adult ALOS
4-hour reduction in Obs ALOS
$10M saved in first 12 months

The Hospital Will See You Now

30 %
faster bed assignments
Emergency room patients are assigned a bed 30% faster
70 %
transfer delays
Transfer delays from operating rooms have been reduced by 70%
sooner dispatches
Ambulances are dispatched 63 minutes sooner to pick up patients from other hospitals
60 %
more patients accepted
The ability to accept patients with complex medical conditions from other regional and national hospitals has improved by 60%

Humber River Hospital Transforms Patient Care in World First

extra beds
Initially, the Command Centre was set up to keep the hospital running smoothly. It organized the flow of patients and treatments so efficiently, says hospital President and CEO Barbara Collins, “It gave us the equivalent of 35 extra beds.”

Canadian Hospital 1st to Install Imaging App in AI digital Command Center

8 %
daily visits
Since the installation of its command center, a report published in September by Frost & Sullivan found that HRH has experienced an eight percent increase in daily visits
23 %
patient move times
A 23 percent decrease in the time it takes to move a patient from the ED to their inpatient bed
52 %
acute conservable beds
A 45 percent reduction in inpatient bed cleaning wait time, and reduced acute conservable beds by 52 percent
It’s the equivalent of 23 beds without the need for additional infrastructure or staff and has equated to $6.5 million in savings
14 %
turnaround time
In the last year, the Tile has added to these statistics by improving inpatient exam turnaround times for CT scans by eight percent, MRIs by 10 percent and ultrasounds by 14 percent

AI and Predictive Analytics Enable Tampa General to Save $10 Million, Reduce LOS

Savings in Reduced Inefficiencies
John Couris, president and CEO of Tampa General Hospital in Florida, says the proof is unequivocal. After less than a year of operation, the 1,007-bed nonprofit academic medical center has saved about $10 million by reducing inefficiencies
50 %
length of stay
and decreased average length of stay by nearly half a day per patient

AdventHealth Uses AI to Balance Capacity Issues Among 9 Hospitals

750 %
less patients turned away
The number of patients turned away each month declined from 17 a month in 2018 to two per month for the first six months of 2019.
patients transferred from the ED
Mission Control enabled AdventHealth to double the number of patients transferred from the ED at a hospital with high-demand beds to a facility with greater capacity. These "overcapacity lateral transfers" increased from 120 during the first quarter of 2018 to 241 during the same period in 2019.

How OHSU and GE Healthcare are solving a major headache: Patient logistics

return-on investment
Mission Control has created the equivalent of 7.4 beds a day at the main campus, while the two smaller hospitals have accepted more than 500 transfer patients. The return-on investment has been seven times what OHSU invested
more transfer patients
OHSU this fiscal year has accepted 554 more transfer patients, or 6.4 percent more than 2017
96 %
transfer acceptance rate
Declined 92 fewer transfer patients, an 18 percent reduction, increased the transfer acceptance rate to 96 percent, a 1 percent improvement
more beds per day
Transferred 519 patients to partner hospitals, created 7.4 beds per day at the main campus, 2.4 of which are utilized for non-transfer patients