AdventHealth Balances Capacity Across Nine Hospitals

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AdventHealth’s Mission Control helps streamline patient flow and maximize capacity across their nine hospitals and 3200 beds in Central Florida. The system is based on high-velocity data fusion, where AI processes hundreds of messages each minute and makes those huge volumes of data actionable.

Now, instead of turning patients away, they’ve improved system efficiencies and increased capacity without adding more beds. "AI helps us predict not only where we're going to need help, but exactly what we're going to need to address it," explains Sanjay Pattani, MD, associate chief medical officer for AdventHealth Orlando and executive medical director for Mission Control.

Reduction in patients turned away

The number of patients turned away each month declined from 17 a month in 2018 to two per month for the first six months of 2019.

2 x
Patients transferred from the ED

Mission Control enabled AdventHealth to double the number of patients transferred from the ED at a hospital with high-demand beds to a facility with greater capacity. These "overcapacity lateral transfers" increased from 120 during the first quarter of 2018 to 241 during the same period in 2019.