British Columbia’s First Care Coordination Centre Launched at Providence Health Care

The Daily Scan

13 Apr 2023
Powerful, smart technology and a purpose-built space are accelerating digital transformation as a new command center is deployed at Providence Health Care. With real-time analytics displayed on monitors, workstations and mobile devices, care teams can quickly and easily access essential information about inpatient care activities. Actionable insights allow caregivers who work at the bedside to focus more on delivering patient care and less on coordinating care.

“The provincial government’s investment into the new St. Paul’s Hospital and the digitization of health care will ensure more people benefit from the best patient outcomes,” said Adrian Dix, Minister of Health. “We have a huge opportunity in front of us to put this data to work for the betterment of patients and health care staff alike. By using real-time, predictive data, care teams at Providence can transform care and deliver clinical excellence in B.C.”

The Care Coordination Centre analytics will also suggest what is likely to happen in the coming hours and days, so teams can spot potential issues and intervene preemptively.

“The software will allow us to monitor what is currently happening inside the hospital, and intelligently predict what’s likely to happen, so staff can respond proactively,” explains Stephanie Hood, program manager for IT Innovation with the New St. Paul’s Hospital Project Team. “We expect this new software to help us improve the patient and staff experience alike, and it will also result in better patient flow and increased data visibility.”