Impact References

References for the GE HealthCare Command Center Executive Brief

Increased EDD Compliance

Measure:
20% - 40%
Details:
Improved EDD documentation compliance to 63%
Source(s):

Reduce caregivers minutes per bed-year in unit MDRs

Measure:
1,500 - 2,000
Details:
Faster, easier and smarter rounding huddles – The Command Center technology helps coordinate exactly what needs to get done and who is accountable for each task. That speeds up the exchange of information and decision-making. As a result, speed rounds have gone from 2-3 minutes per patient to just 30 seconds.
Source(s):

Reduced excess days, acute conservable days or length-of-stay ratio

Measure:
up to 52%
Details:
It has supported hospital outcomes that include a 52% reduction in acute conservable medicine bed days.
Source(s):

Create Virtual Beds

Measure:
3% - 6%
Details:
AdventHealth created the equivalent of 34 beds of patient capacity at one facility, a 3.4% increase in adult beds, and increased the rate at which it accepted transfers by 800 patients a month.These improvements equate to 30 beds of additional capacity, according to TGH.
Source(s):

Reduced length of stay (for adults)

Measure:
1/2 to 1 day
Details:
John Couris, president and CEO of Tampa General Hospital (TGH), also reports the system has made the hospital more efficient, eliminating 20,000 excess patient days and reducing average length of stay by half a day—from 6.0 days to 5.5 days last year.
Source(s):

Balanced System Utilization (less variance between sites)

Measure:
12% - 20%
Details:
A year-plus into the faster, more efficient and streamlined system, OHSU is declining fewer transfers, sending more to its partner hospitals, Adventist and Tuality, and increasing its own occupancy. Mission Control has created the equivalent of 7.4 beds a day at the main campus, while the two smaller hospitals have accepted more than 500 transfer patients. The return-on-investment has been seven times what OHSU invested, though the university is keeping the exact amount confidential for what it calls competitive reasons.When comparing Q1 2018 to Q1 2019, Mission Control enabled AdventHealth to double the number of patients transferred from the ED at a hospital with high-demand beds to a facility with greater capacity. These "overcapacity lateral transfers" increased from 120 during the first quarter of 2018 to 241 during the same period in 2019, says Porteous.
Source(s):

Increased transfer acceptance

Measure:
11% - 25%
Details:
At the moment, the command center manages 1,000 beds in the main campus, which logs more than 100,000 emergency room visits a year. According to Scheulen, results so far have been impressive: Emergency room patients are assigned a bed 30% faster; transfer delays from operating rooms have been reduced by 70%; ambulances are dispatched 63 minutes sooner to pick up patients from other hospitals; and the ability to accept patients with complex medical conditions from other regional and national hospitals has improved by 60%.
Source(s):

Increase in pre-noon discharges

Measure:
21%
Details:
Patient discharges: Twenty-one percent more patients are now discharged before noon, compared to last year
Source(s):

Reduced CT, MR, and US Order-to-Scan time

Measure:
11% - 25%
Details:
In the last year, the tile has added to these statistics by improving inpatient exam turnaround times for CT scans by eight percent, MRIs by 10 percent and ultrasounds by 14 percent.
Source(s):

Reduced surgical utilization or prime utilization

Measure:
5 - 15 pts
Details:
GE primary collected data - Documented open time created in each of the respected procedural locations at TGH
Procedural LocationOpen Time CreatedImplementation Date
Operating Room+13% PointsNov. 2019
Endo/Bronch+28% PointsFeb 2022
Source(s):

Reduced patient waiting in ED,PACU,OR, and EDLWOBS

Measure:
40% - 70%
Details:
Operating room: Transfer delays from the operating room after a procedure have been reduced by 70 percent.
Source(s):

Reduce Code Blues

Measure:
47%
Details:
One of the easiest metrics for hospitals really to look at is the number of code blues. What we saw with this Tile within four months of implementation was that our rate of code blues went down. We saw a reduction by 47%. So about 18.8 code blues per month to down to 10 code blues.
Source(s):
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