OHSU Uses Artificial Intelligence to Project and Address Capacity Constraints

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Before they launched OHSU Mission Control, patient flow decisions were made at the department level and were often based on already outdated information cobbled together from a combination of in-person rounds, phone calls, pages and text messages.

Now, decisions are based on up-to-the-minute data from every department in all four hospitals, and predictive analytics help the OHSU team anticipate inpatient capacity constraints up to a week in advance. “At OHSU Mission Control, our goal is to place more patients more efficiently in order to provide more access to more patients across our state,” says James Heilman, M.D., M.B.A., chief medical transfer officer at OHSU.

7 x
Return-on investment

Mission Control has created the equivalent of 7.4 beds a day at the main campus, while the two smaller hospitals have accepted more than 500 transfer patients. The return-on investment has been seven times what OHSU invested

More Transfer Patients

OHSU this fiscal year has accepted 554 more transfer patients, or 6.4 percent more than 2017

Transfer Acceptance Rate

Declined 92 fewer transfer patients, an 18 percent reduction, increased the transfer acceptance rate to 96 percent, a 1 percent improvement

More Beds Per Day

Transferred 519 patients to partner hospitals, created 7.4 beds per day at the main campus, 2.4 of which are utilized for non-transfer patients